Souloxy Content Policy At Souloxy, we are committed to providing high-quality, evidence-based content on mental health, psychology, and AI-driven well-being solutions. This Content Policy outlines the standards for creating, sharing, and moderating content on our platform to ensure credibility, user safety, and ethical responsibility. 1. Purpose This policy ensures that all content on Souloxy: ✅ Is accurate, reliable, and evidence-based ✅ Respects user privacy, dignity, and emotional well-being ✅ Follows ethical guidelines for mental health communication ✅ Complies with GDPR, HIPAA, and DPDP Act regulations ✅ Encourages a safe, supportive, and inclusive community 2. Content Guidelines 2.1 Acceptable Content Souloxy welcomes content that aligns with our mission of mental health awareness and emotional well-being. This includes: ✅ Educational articles on psychology, mental health, and emotional wellness ✅ AI-driven insights and research on mental health technologies ✅ Self-care tips, therapy techniques, and wellness strategies ✅ Personal stories (user-submitted or expert-verified) that inspire and educate ✅ Professional advice from licensed psychologists, therapists, and mental health experts ✅ Corporate well-being and employee assistance related content 2.2 Unacceptable Content The following types of content are strictly prohibited: 🚫 Misinformation & Pseudoscience •Any content that promotes false, misleading, or unverified psychological/medical claims •Unproven treatments or therapies that lack scientific backing 🚫 Harmful & Triggering Content •Content that glorifies self-harm, suicide, eating disorders, or substance abuse •Graphic descriptions or explicit details of trauma, abuse, or mental illness without appropriate trigger warnings •Encouraging harmful coping mechanisms or discouraging professional mental health care 🚫 AI-Generated Content Misuse •AI-created content must be reviewed and validated by experts before publishing •No automated therapy advice without human supervision •AI should not impersonate mental health professionals 🚫 Privacy Violations & Sensitive Data Exposure •No sharing of personal health data or therapy session details in public content •Respect for confidentiality and anonymity in user stories 🚫 Hate Speech, Harassment & Discrimination •No racist, sexist, homophobic, transphobic, or discriminatory language •No bullying, personal attacks, or harassment towards individuals or groups •No stigmatizing language around mental health conditions 🚫 Promotional & Commercial Spam •No unauthorized product promotions disguised as mental health advice •No spam links to external services unrelated to mental health 3. Content Moderation & Review Process 3.1 Content Review & Approval All content on Souloxy undergoes a three-layer review process: 1️⃣ AI-Assisted Screening → Detects plagiarism, bias, and potential misinformation 2️⃣ Expert Review → Licensed professionals verify mental health-related content 3️⃣ Compliance Check → Ensures adherence to GDPR, HIPAA, and DPDP guidelines 👉 User-generated content (e.g., community posts, discussion threads) is monitored and may be subject to moderation if it violates this policy. 3.2 Reporting Violations 🔹 If you come across content that violates this policy, please report it at [content@souloxy.com] or use the “Report Content” button on our platform. 🔹 Our moderation team will review the complaint and take action within 48 hours. 🔹 Actions may include: ✅ Content removal or editing ✅ Warnings or temporary bans for offending users ✅ Permanent account suspension for repeated violations 4. Ethical AI Usage in Content As an AI-powered mental health platform, Souloxy follows strict AI ethics: ✅ AI-generated content must be labeled and reviewed by human moderators ✅ AI cannot replace licensed mental health professionals in providing therapy ✅ AI responses must be transparent, unbiased, and explainable 🔹 AI-generated insights do not constitute medical advice. Users should always consult a professional for serious mental health concerns. 5. User-Generated Content & Community Guidelines We encourage healthy discussions and peer support, but users must: ✅ Respect others’ opinions and engage in constructive discussions ✅ Use trigger warnings for sensitive topics (e.g., “[Trigger Warning: Depression]”) ✅ Refrain from offering medical diagnoses unless you’re a qualified professional ✅ Report inappropriate content rather than engaging in conflicts 🚫 Do NOT: •Give unsolicited mental health advice •Share personal health details publicly •Use offensive, aggressive, or discriminatory language 6. Copyright & Plagiarism Policy •All content must be original or properly credited •No plagiarism—if using external research or quotes, cite sources properly •Respect intellectual property rights—unauthorized reproduction of copyrighted material is not allowed 🔹 If you believe your content has been used without permission, contact [legal@souloxy.com]. 7. Updates to This Policy This Content Policy may be updated periodically. We will notify users of any major changes via email or platform notifications. 📅 Last Updated: 11th February, 2025 For any questions, please contact [support@souloxy.com]. 8. Acknowledgment & Agreement By using Souloxy, you agree to abide by this Content Policy.